Meeting between three team leaders in office

msg global: Integrating sustainability into core business processes with transparent data and actionable insights

Taking msg global’s sustainability strategy to new heights

msg global helps companies improve their operational efficiency and decision-making capabilities using SAP technology. With future-proofing the planet a top priority, it wanted to embed sustainability into its core business processes. The SAP Sustainability Control Tower solution enables real-time, transparent data and actionable insights to help steer the company toward its sustainability goals.

IndustryRegionCompany Size
Professional servicesRegensdorf, Switzerland1,500 employees
14

ESG-related KPIs reported on.

Implementing SAP Sustainability Control Tower enables us to establish baselines, generate reports, and set future-oriented targets and objectives. With this solution, we can effectively record, report, and act on sustainability.
Louise Cooke
Executive Board Member, msg global solutions AG
IndustryRegionCompany Size
Professional servicesRegensdorf, Switzerland1,500 employees
14

ESG-related KPIs reported on.

Implementing SAP Sustainability Control Tower enables us to establish baselines, generate reports, and set future-oriented targets and objectives. With this solution, we can effectively record, report, and act on sustainability.
Louise Cooke
Executive Board Member, msg global solutions AG

Setting a high tech strategy to become a sustainable enterprise

CFOs, CIOs, chief security officers, and sustainability leaders must comply with rapidly evolving environmental, social, and governance (ESG) global reporting standards, meet investor and consumer expectations, and drive sustainable business transformation to future-proof growth. Companies like msg global solutions AG know that future-proofing begins by being ready with trusted, auditable data for reporting in an evolving landscape of sustainability regulations. And it’s about gaining insights to enable market-driven, sustainability-focused opportunities and innovation to drive long-term business value.

 

msg global is a systems integrator, software development partner, and managed services provider. As a family-owned business with 1,500 employees, its top priority is to future-proof the planet to create a safe world for generations to come by addressing the important issues of climate change and social equality.

 

The company wanted to engage in effective and actionable sustainability management by setting ambitious sustainability targets. Also, travel is a hugely important source of emissions that it needed to trace and improve. Current sustainability management practices rely heavily on data averages and estimates, but the challenge is gaining transparency into this live data so it can be tracked and managed. msg global sought to use technology to help gain real-time visibility into sustainability data across its core business operations.

SAP solutions are already very good when it comes to recording financials, with fantastic data quality. The direction we’re going now is to introduce that same quality when it comes to carbon accounting so we’re just as serious about the green line as our top and bottom lines. The next thing in the road map is to focus on data quality.
Louise Cooke
Executive Board Member, msg global solutions AG

Moving beyond ESG reporting by steering operations toward sustainability goals

msg global developed a systematic approach to sustainability. At the outset, it performed a materiality analysis, analyzed data needs and availability, and defined the standards it wanted to adhere to. It implemented SAP Sustainability Control Tower so it could consolidate information in a semiautomated way from its mixed landscape of SAP software and third-party data sources. The holistic ESG reporting and steering solution is open and extensible, with automated collection of ESG data. With preconfigured integration to SAP software, it delivers an audit-ready, single repository for sustainability data, which can be mapped against multiple ESG standards. Two capabilities of particular interest to the company are impact analysis content and climate-risk-scenario analysis.

 

SAP Sustainability Control Tower allowed msg global to produce its first sustainability report, tracking a mix of KPIs in ESG categories, namely:

 

Energy consumption and greenhouse gas emissions (environmental)

 

Workforce; health and safety; training and education; and diversity (social)

 

Anticorruption and customer privacy (governance)

With SAP Sustainability Control Tower, we were able to produce our first-ever sustainability report. This report gives us a reliable and auditable basis to understand where we are, our baseline, and what changes we can achieve. Since publishing it, we’ve set the targets and ambitions we’re going to stick to in the coming years.
Louise Cooke
Executive Board Member, msg global solutions AG

Operationalizing and reporting sustainability as part of key business processes

Implementing SAP Sustainability Control Tower enabled msg global to transition from an ad hoc approach to a structured sustainability approach that includes clear reporting and goal setting. The solution delivers robust sustainability data that aligns with various sustainability and ESG standards. Part of the SAP Cloud for Sustainable Enterprises solution, SAP Sustainability Control Tower helps msg global harness its ESG data to record, report, and act on its sustainability goals at scale.

 

Thanks to the sustainability report, the company gained key insights, and it now knows where it stands from an ESG KPI perspective. For example, it discovered which country has the biggest carpool among its global presence. This learning prompted it to consider offering employees a broader mobility budget that supports greener options instead of only company cars. With baseline metrics from the report, msg global can set sustainability targets and ambitions that can guide it into the future.

 

msg global now has access to its actual sustainability data instead of averages. This data is easy to understand and access – users can drill down to the required level of granularity and present details to stakeholders as ESG reports or performance dashboards. By integrating SAP Sustainability Control Tower with its finance, travel, and HR systems, the company can achieve a high degree of automation with accurate, auditable, and authentic financial and nonfinancial data. And it can combine both financial and nonfinancial reporting to meet the requirements of the EU taxonomy for sustainable activities. msg global is therefore applying the same rigor to sustainability data as it does to financial data.

 

With improved visibility into dependable sustainability data embedded across core business processes, the company can monitor progress of its sustainability strategy and make informed decisions in a role-based manner with real-time insights. The data transparency and actionable insights help msg global steer holistically toward its sustainability goals while building trust with stakeholders. With SAP Sustainability Control Tower and other sustainability solutions from SAP, the business can ultimately access real-world material and process data that can be combined with either monitored real-world emission data or applicable emissions factors.

We consider SAP Sustainability Control Tower to be future-proof technology. With a cloud strategy, we’re confident that we’re using the right architecture. We’re on the right track, we’re making the right improvements, and we hope that other companies will follow us down this path.
Louise Cooke
Executive Board Member, msg global solutions AG