SAP ActiveAttention
Enable successful program deployment and operations
Safeguard your SAP solutions with SAP ActiveAttention
Plan and safeguard complex system landscapes, projects, and operations with the SAP ActiveAttention program. Different levels of services help you deploy, use, run, and support your SAP software investments throughout the solution lifecycle.
Realize the right outcomes with a strong engagement model
Optimize operational excellence and cover IT demands with a strong engagement model enabling your desired business outcomes.
Foundation technical quality manager
The dedicated foundation technical quality manager ensures continuity with a clear focus on system reliability, security, scalability, data integrity, and high performance. The role provides an overall service engagement plan, governance structure, and regular reporting, with the support of SAP Mission Control Center.
SAP Transformation Hub
SAP Transformation Hub manages an expert network and functions as a central knowledge hub of delivery experience while supporting all architecture planning engagements.
Intelligent Service Delivery
Combining state-of-the-art technology and highly skilled people, intelligent service delivery provides standardized services tailored to your needs in an efficient model. Delivery units across all regions, with more than 15,000 employees, ensure that your needs are met in a scalable way.
SAP Mission Control Center
SAP Mission Control Center provides access to a globally standardized back-office team for operational excellence, with a fully aligned view of all engagements, product issues, and resolutions, as well as consolidation of best practices.
Discover how SAP can help enable your outcome-driven business imperatives
Independent of any crisis, our premium engagements customers always have the option to receive remote service delivery. To help ensure business continuity, even during difficult times, SAP is here for you. We provide a holistic partnership by covering all SAP solutions across the lifecycle.
Premium engagement business scenarios for Business AI
- Identify AI opportunities, benefits, and derive tailored roadmap
- Strategize AI and assess innovation maturity
- Embed and extend AI scenarios in business applications
- Fast adoption of SAP built-in and customer tailored AI solutions
Empower your Business with Artificial Intelligence
Get expert guidance and advice to benefit from AI capabilities enriched with latest generative AI innovations built into your core business processes for smarter decisions and efficiencies at scale.
Premium engagement business scenarios for Cloud
- Transition to SAP Cloud solutions to a state of operational excellence
- Access the latest business process innovations and automation
- Leverage best practices for security and change management
- Benefit from smooth integration of other cloud and on-premise solutions into SAP Business Transformation Platform
Digital Transformation Strategy with RISE with SAP
Discover how RISE with SAP brings together what you need to transform your business in the way that works best for you.
Run Best on RISE with SAP
Bring your SAP S/4HANA solution to its full potential with continuous insights to understand, improve and transform your business processes.
Transition to Hybrid Cloud
Define an intelligent enterprise architecture to create a smooth path to the cloud; and enable an innovation, data, and analytics strategy.
Develop a strategy for Line of Business Cloud Solutions from SAP
Use Innovative Software-as-a-Service (SaaS) solutions and export support to simplify and allow best-practice processes for maximizing your return on investment and free up staff resources.
Premium engagement business scenarios for transformation
- Leverage innovation to accelerate your business process transformation
- Proven services and best practices for multiple, large-scale transformation projects
Drive Enterprise Transformation with North Star Architecture services
Shape your transformation strategy by linking business vision with architectural planning. Achieve best-in class cloud architecture to ensure future growth.
Transform into an intelligent Digital Supply Chain
Transition from a logistic-centric supply chain to an integrated design-to-operate supply chain solution based on SAP S/4HANA.
Enhance Your Business Operations with Data and Analytics
Accelerate your business transformation by modernizing your analytics and business data processes and defining a holistic strategy, architecture, and road map.
Enhance and Innovate Your Business Processes with SAP Signavio
Discover and realize business value through maximizing the use of SAP capabilities to execute business processes more efficiently, increase automation and adopt innovation.
Premium engagement business scenarios for industry
- Build and run modular industry cloud solutions
- Proven success strategies to creating new business outcomes
- Collaborate closely with industry product development teams to bring the most recent industry innovations
Automotive
Leverage a quick and efficient approach to access the latest innovations for the cloud.
Utilities
Explore new revenue streams such as energy prosumers, e-mobility and green hydrogen and benefit from a best-in-class customer service.
Consumer Products
Learn how to grow your revenue and support trade and pricing activities, ensuring end-to-end traceability, personalized messaging, offerings, and products.
Oil, Gas, Energy
Embrace sustainable energy transition and digitalize your production and delivery with an integrated digital platform so you can compete as an ecosystem with an end-to-end visibility for employees, business partners, and customers.
Retail
Explore how your specialized business applications can become resilient supply chains to deliver rapidly and benefit from cutting-edge innovations via SAP industry product development teams.
High Tech
Gain access to cutting-edge innovations and fast business activation with this effective method, allowing you to tap into the most recent industry advancements within the cloud.
Comprehensive portfolio with predictable outcomes
Apply easy-to-consume service and support engagement personalized to meet your needs with predictable outcomes in any deployment scenario.
Innovation services
Work with a lean digital innovation team with ongoing innovation cycles
Explore business possibilities and build functional prototypes
Co-design
Create an actionable plan for value extraction
Define value maps and gain a clear understanding of value metrics
Architecture planning
Target architecture in line with the product vision of SAP
Validate the technical design of on-premise, cloud, and hybrid landscapes
Analytics and data management
Improve data integration, quality, governance, and design
Prototype next-generation scenarios such as machine learning, Big Data, and the Internet of Things
Implementation support
Preconfigure your technical infrastructure, data migration, and ready-to-use processes
Accelerate the implementation plan of your transformation project
Cybersecurity and compliance
Define your unique security and compliance road map
Identify critical gaps and optimization potential
Platform as a service and DevOps
Integrate your current landscape with SAP Business Technology Platform
Develop agile, modern cloud applications quickly
Safeguarding
Analyze functional design and architecture and validate functional gaps
Define action plans to address risks and issues to performance, technical integrity, and stability
End-to-end hybrid operations
Allow proactive monitoring and alerting
Prioritize your list of critical areas and road map for next steps
Accelerated support
Target initial response and resolution to secure connections and data for regulated industries
Ensure regular alignment and transparency and gain insights into root causes
See how customers are succeeding with SAP
Innovation and Transformation Newsletter
Support your ongoing adoption success with the latest services and support related news.