Unified commerce experiences
Deliver smooth experiences across customer-facing channels while providing a unified view of your business.
Built-in comprehensive capabilities
Simplify operations on a unified commerce architecture with an extensive set of features for B2C, B2B, B2B2C, and other business models.
Ready-to-go integrations
Leverage built-in integrations with SAP S/4HANA, other SAP CX solutions, and third-party systems to connect demand to supply and deliver engaging experiences across the customer lifecycle.
Order management
Deliver quickly with intelligent sourcing and fulfillment rules, and speed up returns with self-services.
Product content management
Create and manage large and complex catalogs with an intuitive UI, help ensure product data consistency across all touch points, and support global expansion with multilingual and multicurrency catalogs.
Composable commerce for accelerated innovation
Innovate and create a tailored solution by flexibly combining desired business capabilities leveraging SAP or partner applications.
Decoupled JavaScript storefront
Innovate with a flexible, extensible, and modular commerce architecture.
Certified partners
Upgrade the commerce experience with a preintegrated and certified partner ecosystem.
Microservices-based extensibility framework
Innovate on SAP BTP, Kyma runtime for cloud-native extensibility to accelerate time to market and disrupt your competition.
Industry accelerators
Transform faster and gain a competitive edge with industry-specific solutions and storefront templates.
AI-powered for intelligent commerce
Deliver a compelling commerce journey with smarter tools to boost productivity, drive conversion, and sell intelligently.
Intelligent selling services
Promote offerings that are valuable to your customers and business with AI-based, real-time personalization, recommendations, and merchandising.
AI toolkit for commerce
Enhance product discovery with visual search and optimize product content with generative recommendations for accurate tagging and product descriptions.
Search
Return better search results based on customer behaviors.
B2B e-commerce
Support complex B2B and B2B2C models for customers, dealers, and distributors – all on the same e-commerce architecture.
B2B self-service tools
Cut costs by giving buyers self-service control over their organization, cost centers, spending limits, roles, and ordering.
Complex product support
Benefit from intuitive tools for managing even the most complex products, variants, and configurations without customization.
Assisted service capabilities
Empower your service team to provide valuable support to online buyers with a 360-degree view of purchase and service history.
Online quoting and negotiation
Engage with customers proactively across channels, turning your sales team members into deal closers.
Extend your B2B storefront
Operate your online marketplace, build and expand online offerings to third-party channel partners, and control quality to limit risks and drive growth. The SAP Commerce Marketplace Management application by Mirakl supports retail, manufacturing, and wholesale distribution organizations.
Explore the latest release highlights and product road map
Release highlights
Learn about new features and functionality in the latest release of SAP Commerce Cloud.
Product road map
Explore planned innovations including upcoming features and functionality.
Additional features
Learn about the latest innovations in the Q3 2024 SAP Commerce Cloud release, including zone redundancy, AI-based image generation and background enhancement, and more.