Insurance

Better protect your customers' health, property, and businesses using SAP’s cloud- and AI-based insurance industry software.
Insurance agent helping customers

Insurance industry software solutions to help you achieve digital transformation

Our insurance industry solutions enable insurers to drive new growth, govern change, and integrate insurance processes.

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Our insurance industry solutions can help you:

  • Access data-driven intelligence to improve customer experiences

  • Digitalize sales performance management to maximize profits

  • Optimize financial insight and risk control

  • Drive talent management to improve employee retention

  • Achieve operational effectiveness by digitalizing the product lifecycle

Find out how our customers are using insurance industry software solutions from SAP

Insurance industry software that drives growth

Our insurance business software helps achieve operational excellence and cost-effective digital transformation.

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Ready-to-run cloud ERP

Optimize processes, increase agility, and improve product and service quality with our intelligent, cloud-based ERP.

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Migration to cloud ERP

Discover the benefits of cloud ERP while retaining company-specific configurations and addressing business and compliance requirements.

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Self-services and e-commerce

Provide a simplified customer experience for complex transactions, increasing operational efficiency while driving revenue growth.

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Connected, business-wide services

Revolutionize customer service management by creating meaningful connections throughout the customer journey.

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Personalized customer engagement

Deliver personalized engagements at scale and produce measurable results in real time, increasing retention and loyalty.

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Simpler accounting for financial products

Reduce complexity by consolidating data silos and creating a central hub for managing data between operations and finance. 

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Granular profit and cost analysis

Access advanced modeling capabilities to create meaningful insights using business-centric profitability, cost, and process use cases.

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Accelerated IFRS 17 compliance

Establish a preconfigured financial products subledger system based on best practices derived from advanced IFRS 17 projects.

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IFRS 17 disclosure reporting

Meet IFRS 17 disclosure requirements with a preconfigured solution that covers IFRS 17 reports and data interfaces.

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Tracking of sustainability goals

Record, report, and act on your sustainability targets and build trust and transparency with your stakeholders.

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Portfolio administration

Use a scalable and integrated portfolio administration system to manage claims processing, collections, disbursements, reinsurance, and commissions.

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Automated procurement processes

Streamline procure-to-pay processes with automated workflows that guide employees to make the best buying decisions.

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Efficient sourcing

Access a global supplier network and increase spend visibility while accelerating sourcing cycles and unlocking savings opportunities.

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Expense management

Process expenses more efficiently and accurately and reimburse employees faster while making expense claims less time consuming.

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Invoice management

Cut the time it takes to process invoices, reduce errors, and get valuable insights that help you make informed decisions.

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Incentive management

Grow revenue by motivating salespeople and driving profitable behaviors to increase the effectiveness of sales teams.

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Core HR and payroll

Automate processes, improve employee and manager self-services, and strengthen compliance—all in a single solution.

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Talent management

Develop a future-ready workforce while empowering your people to create a career that’s completely their own.

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HR analytics and workforce planning

Bring together HR, financial, operational, and strategic plans, helping ensure you have the right talent with the right skills.

Transforming Insurance: Key Factors and Solutions

Learn how cloud, AI, and data analytics solutions from SAP can help you capitalize on emerging market opportunities.

Read the white paper

Explore how we can help your insurance business run better

Our insurance industry solutions can help you run your business profitably while driving new growth through innovation.

Flexible reporting

Accelerate time to value for IFRS 17 reporting by using a scalable solution to integrate multiple data sources.

Operationalization of the IoT

Collect, analyze, and utilize IoT data efficiently, and gain more control over policyholders' behavioral data.

Process automation

Use innovative robotic process automation and advanced AI capabilities to accelerate your digital transformation.

Value-based care and payments

Manage claims in a patient-centric way with a deep level of granularity that enables you to offer value-based care.

Resources

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Transforming insurance with tech solutions

Digital transformation is reshaping insurance. Learn how cloud, AI, and data analytics can drive growth while addressing talent gaps and regulatory demands.

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Harnessing artificial intelligence for insurance companies

Learn how SAP Business AI for insurance can enhance operational efficiency, prevent fraud, and deliver personalized policyholder services.

Enhancing employee experiences in the cloud

Discover how a centralized HR solution at Swiss Re is improving the way that HR professionals support the workforce.

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Improving sales performance management

Explore how insurance companies are helping agents meet sales goals and provide high-quality customer service.

Automating manual work

Learn how SAP helped Co-operators automate manual work around advisors’ compensation so they could focus on selling insurance.

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Intelligent technology in HR

Get insights into how insurance organizations can leverage intelligent tech to improve the experience for employees at work.

Differentiating customer experiences

Explore the technology, data insights, and business processes driving exceptional customer experiences.

Take the next step

Road map for insurance solutions

Learn about the digital transformation and future direction of our insurance industry software.

Join the insurance community

Visit our community to learn about innovations and trends in insurance through blogs, discussions, and events with fellow SAP customers and experts.