Professional services

With professional services automation (PSA), you can run your business more efficiently and achieve smarter growth at scale.
Professional services professional using professional services automation software on a tablet

Reducing service delivery costs and freeing teams to focus on billable work

With professional services industry software from SAP, you can scale your business operations effectively while innovating business models.

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Our PSA software can help you:

  • Unlock new everything-as-a-service (XaaS) business models

  • Digitalize and automate processes to optimize resources

  • Analyze data to understand the past, present, and future

  • Manage your workforce to augment capacity

  • Empower your workforce with innovative technology

Find out how our customers are using professional services software solutions from SAP

Professional services industry software from SAP and our partners

Solutions that address specific professional services industry needs help you achieve operational efficiency and sustainable growth.

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Profitable engagements

Using past projects as templates for new bids can improve profit margins and help ensure successful, profitable customer engagements.

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Cloud analytics

Use reliable data to analyze past projects and anticipate future needs.

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Pricing and quote management

Create complex quotes faster and maximize deal size by adding upsell and cross-sell offerings based on AI recommendations.

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Process mining

Get visibility into process execution and identify root causes of inefficiencies.

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Customer engagement resourcing

Give engagement managers a holistic view of staffed effort, margin analysis, and working capital with one click.

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HR management 

Shape a future-ready workforce with talent intelligence, recruiting, onboarding, performance, compensation, and learning solutions.

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Contingent workforce management

Manage employees and external resources more holistically and proactively to balance talent supply and demand.

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Assignment management

Align your work priorities with the capabilities of your workforce to find the right person for an assignment or role in seconds.

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Real-time view of engagement economics

Utilize a single source of truth for engagement economics, continuously monitor projects, revenue and margin to ensure billed values and revenue are correctly assigned.

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Time tracking

Capture and validate project time data with a modern user experience across desktop and mobile devices.

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Accurate and timely billing

Ensure billing accuracy and faster revenue collection using a real-time dashboard with views of current billing status and approval workflows.

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Receivables management

Increase liquidity with centralized, automated, and exception-based receivables management that helps you resolve disputes faster.

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Profitability analysis

Use data insights to analyze work in progress and project margins, reducing revenue leakage and days sales outstanding (DSO).

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Subscription billing

Automate billing for services to monetize subscriptions, usage plans, bundles, and more.

Explore how we can help your professional services business run better

Professional services automation (PSA) enables you to offer new, agile business models with flexible pricing based on business outcomes.

Professional services automation

Streamline processes to improve efficiency, achieve operational excellence, and increase business agility.

Workforce empowerment

Boost productivity with next-generation PSA software and AI.

Total workforce management

Balance talent supply and demand with a more holistic approach to workforce engagement.

New business models

Innovate business models by replacing time and materials billing with an subscription-based and XaaS approach.

Resources

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Harnessing AI for professional services

Hear how professional services companies can leverage SAP Business AI to help optimize resources and improve client satisfaction.

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Intelligent enterprises in professional services

Discover how digitalization is helping professional services companies create and capture new business opportunities.

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Intelligent bids and delivery excellence

Use PSA software to connect bid execution, delivery, and outcomes to meet customer expectations.

Best practices for HR and IT

Learn how putting AI and cloud at the forefront of your HR transformation strategy can help your organization grow.

EY Connected Employee solution

Find out how EY Connected Employee provides employee self-service capabilities to help you manage critical HR data.

Driving growth with Cloud ERP

Read the Harvard Business Review paper to learn how leading professional services firms are using cloud ERP to drive profitable growth.

Take the next step

Road map for professional services solutions

See how our innovations help professional services companies differentiate their services.

SAP-qualified partner-packaged solutions

Find integrated solutions for the professional services industry built, sold, and supported by SAP partners.

Join the professional services community

Stay up to date on the latest innovations, trends, and solutions in professional services and gain insights through blogs, discussions, and events.