SAP Services and Support
Your success is our priority
We put your success at the center of everything we do with services and support that provide a holistic experience across your organization’s unique digital journey – right from the start and for years to come.
Whether you’re aiming to be more productive, working to be more effective, or pushing to improve innovation in a constantly evolving market, we offer multiple ways to help ensure your SAP solutions deliver the value you need.
Explore our offerings
Your goals and challenges are unique, and so are our service engagements. When you choose services and support offerings from SAP, you can tap into personalized resources and on-demand experts ready to help you realize success at any scale and speed.
Power your success with foundational support included with cloud solutions
Take advantage of foundational tools and services, curated content, guided learning, and mission-critical support included with every cloud solution from SAP.
Accelerate value with additional personalized plans and services
Add personalized and prescriptive guidance for proactive insights, expertise, and resources to help you see the value of your SAP solutions sooner and continuously.
Drive transformation with premium engagements
Address company-wide strategic opportunities and business transformations through a tailored engagement delivered by a team of dedicated experts.
Browse our most popular offerings
SAP Enterprise Support
Foundational Support
Ensure your cloud solutions deliver immediate and long-term results with this foundational offering that is available with every SAP cloud solution.
SAP Preferred Success
Success Plan
Fast-track solution deployment and user adoption through proactive, tailored service plans.
SAP Cloud Application Services
Success Plan
Free up resources that run the day-to-day operations and optimization of key SAP cloud solutions.
Prepackaged services on SAP Store
Success Services
These focused, fixed-scope offerings pinpoint specific business and technology needs and are designed to guide you in achieving targeted capabilities fast.
SAP MaxAttention
Premium Engagement
Drive transformation across your enterprise with this exclusive and comprehensive strategic engagement.
SAP ActiveAttention
Premium Engagement
Assess your current innovation plan with our global team of experts and use proven industry solutions to make your vision a reality.
See how customers are succeeding with SAP
Innovation and Transformation Newsletter –
Support your ongoing adoption success with the latest services and support related news.
Get the latest news and trends from experts
AI: Act, Don’t Hesitate
Artificial intelligence (AI) is here, whether we like it or not. In my opinion, the rapid rise of generative AI can be attributed to three factors: technical progress, an economic effect as successful platforms of the past, growing social acceptance.
Enriching the customer experience with AI-powered support
SAP is enriching customer support through predictive intelligence by harnessing our AI-powered landscape. Our transformation suite approach provides tools for business transformation. To tackle hybrid landscapes, you can use our Real-Time Support approach and Built-In Support tool.