Deliver value on your own terms
Power your success with support that creates business continuity in the cloud
A comprehensive digital experience across all deployment scenarios and included with cloud solutions from SAP.
With SAP Enterprise Support services, you can:
Receive guidance and realize value through continuous innovation, value maps, best practice content, remote quality checks, and embedded services
Upskill your team using the SAP Enterprise Support Academy program to gain knowledge and skills
Collaborate with experts in real time or at your convenience for answers to support-related questions
Protect business continuity with proactive and preventative mission-critical support, backed by SLAs
Transform your landscape and monitor system health with application lifecycle management solutions for implementation and operations
For more information, visit SAP Support Portal.
Build the skills your team needs to perform their roles and prepare for an SAP Certification
Be ready with self-paced learning content to get started, stay up to date, and continually deliver value to the business.
With SAP Learning Journeys, you can:
Build the skills your team needs to perform their roles and prepare for SAP Certification.
Dive into a wide range of topics, from software development and UX to data and analytics.
Build skills at your own pace with easy-to-follow lessons.
Take advantage of the latest in AI, best practices, and new features packed into your cloud solutions from SAP.
Learn more about SAP Learning Journeys.
Latest support highlights
Introducing a comprehensive tool that helps make your business transformation easier
Leverage a transformation suite approach with a methodology and toolchain to transform your business. Get the tools and the guidance you need from knowledgeable support teams at SAP to enhance your process modeling, data transformation, test automation, implementation, and operations processes. Hear from Stefan Steinle, Executive Vice President and Head of Customer Support and Innovation, as he speaks about the transformation suite approach.
SAP Business Transformation Center helps empower intelligent enterprises
Hear Stefanie Kuebler, Vice President, Head of Business and Data Transformation Solutions, introduce the SAP Business Transformation Center solution. It is fueled by the SAP Cloud ALM solution, a cloud-based tool that helps enhance your data operations, making it an innovative way to transform your organization. Harnessing the full potential of SAP Business Technology Platform, our guided approach to digital transformation can lead you toward becoming an intelligent enterprise. Optimize the steps of your data transformation journey and embrace agility and innovation with SAP Business Transformation Center.
See how customers are succeeding with SAP
Get the latest news and trends from experts
Replays: SAP Enterprise Support Day 2024
Access all materials including replays, presentations, and consolidated FAQs from SAP Enterprise Support Day 2024
Partnering with Customers to Maximize Value for Their Businesses
SAP Customer Support is employing a proactive, four-fold approach tailored to help customers maximize business value, and leverages AI for real-time and predictive support to meet customer expectations efficiently.
Transforming with confidence using RISE with SAP Methodology
We’re introducing a new customer onboarding experience and quality check enhancements in RISE with SAP Methodology. You receive this at no cost when subscribing to RISE with SAP for the first time.
Explore more SAP Services and Support offerings
From self-service resources to premium engagements, you choose how SAP helps you reach your business goals.
Success plans and services
Looking to accelerate your path to the cloud? Fast track your path to the cloud and get continuous value and personalized guidance from success plans and services.
Premium engagements
Need a tailored engagement to drive transformation? Address strategic opportunities and enable business transformation through a premium partnership that provides tailored engagement from dedicated experts.