SAP Services and Support

Choose the engagement type and offerings that deliver the results your business needs.
Woman standing with arms crossed

Your success is our priority

We put your success at the center of everything we do with services and support that provide a holistic experience across your organization’s unique digital journey – right from the start and for years to come. 

placeholder

Whether you’re aiming to be more productive, working to be more effective, or pushing to improve innovation in a constantly evolving market, we offer multiple ways to help ensure your SAP solutions deliver the value you need.

Explore our offerings

Your goals and challenges are unique, and so are our service engagements. When you choose services and support offerings from SAP, you can tap into personalized resources and on-demand experts ready to help you realize success at any scale and speed.

placeholder

Power your success with foundational support included with cloud solutions

Take advantage of foundational tools and services, curated content, guided learning, and mission-critical support included with every cloud solution from SAP.

Accelerate value with additional personalized plans and services

Add personalized and prescriptive guidance for proactive insights, expertise, and resources to help you see the value of your SAP solutions sooner and continuously.

Drive transformation with premium engagements

Address company-wide strategic opportunities and business transformations through a tailored engagement delivered by a team of dedicated experts.

Browse our most popular offerings

SAP Enterprise Support

Foundational Support

Ensure your cloud solutions deliver immediate and long-term results with this foundational offering that is available with every SAP cloud solution.

SAP Preferred Success

Success Plan

Fast-track solution deployment and user adoption through proactive, tailored service plans.

SAP Cloud Application Services

Success Plan

Free up resources that run the day-to-day operations and optimization of key SAP cloud solutions.

Prepackaged services on SAP Store

Success Services

These focused, fixed-scope offerings pinpoint specific business and technology needs and are designed to guide you in achieving targeted capabilities fast.

SAP MaxAttention

Premium Engagement

Drive transformation across your enterprise with this exclusive and comprehensive strategic engagement.

SAP ActiveAttention

Premium Engagement

Assess your current innovation plan with our global team of experts and use proven industry solutions to make your vision a reality.

See how customers are succeeding with SAP

Innovation and Transformation Newsletter –

Support your ongoing adoption success with the latest services and support related news.

Subscribe now

Get the latest news and trends from experts

placeholder
Thomas Saueressig and Thomas PfiesterHead of Customer Services & Delivery, SAP Executive Board, SAP and EVP & GM Head of Global Customer Engagement & Services

Harnessing Human Expertise in the Age of AI: Driving Business Transformations with SAP

In the coming decades, humanity will achieve remarkable feats driven by AI and cloud technologies, with businesses like SAP leading the way in intelligently transforming operations and unlocking new levels of efficiency and innovation.

placeholder
Thomas Saueressig Head of Customer Services & Delivery, SAP Executive Board, SAP

Unlock Value Throughout Your Business Transformation Journey

Whether aiming for agility, resilience, sustainable growth, or efficiency, a successful transformation requires a strategic approach, full leadership commitment, and a clear understanding of challenges and opportunities.