SAP Preferred Success
What is SAP Preferred Success?
Fast track the value of your cloud investment
SAP Preferred Success helps fast track and drive value through a proactive partnership, insight-driven recommendations, release guidance, targeted learning programs, and service-level agreements (SLA) for enhanced support.
What’s included in SAP Preferred Success?
Solution launch checks and success checks
Adoption plans, quality reviews, and targeted analysis of your specific business case that help maintain peace of mind throughout your deployment and beyond.
In-depth release guidance
Tailored release plan for faster release preparations and improved feature adoption.
Targeted learning programs
Relevant training and best practices that keep key users and administrators on top of the latest tips and topics.
Advanced support and enhanced target SLAs
Faster responses when there’s an incident and quicker resolution targets for non-defect issues.
Customer success experts
Access to SAP subject matter specialists to help you work through complex topics and continuously increase the value your SAP solution delivers to the business.
See how customers are realizing business value with SAP Preferred Success
Webcast: Succeeding in the cloud –
Listen to Forrester for insights into the value of SAP Preferred Success.
Hear what analysts are saying about SAP Preferred Success
Cutting costs and boosting business benefits
Learn more about the cost efficiency and business benefits enabled by SAP Preferred Success in this Forrester Consulting study commissioned by SAP.
Introducing the expanded editions of SAP Preferred Success
We’re here to give you more options when you face more complexity.
A closer partnership in your success
The expanded editions of SAP Preferred Success add more adoption and utilization-driving features to the base subscription plan. With greater access to expert guidance, enhanced services, prescriptive solution reviews, and hands-on assistance with feature adoption, these additions help make sure you’re always using your solutions as efficiently as possible.
The expanded editions of SAP Preferred Success are currently available for SAP Ariba solutions, SAP Commerce Cloud, SAP Sales Cloud and SAP Service Cloud, SAP SuccessFactors solutions, SAP Fieldglass solutions, SAP Integrated Business Planning for Supply Chain, and the SAP BTP portfolio.
Get the latest news and trends from experts
Expansion of SAP Preferred Success Clears the Way to Smart Supply Chains
The expanded edition of SAP Preferred Success for SAP IBP for Supply Chain helps streamline your supply chain and achieve excellence.
SAP Preferred Success expanded to improve integration of contingent workers
The expanded edition of SAP Preferred Success for SAP Fieldglass solutions helps organizations navigate complexities and develop innovative strategies.
Boosting cloud adoption with the right support when and where you need it
Insight and guidance are vital for a successful cloud adoption. SAP Preferred Success and SAP Learning Hub are designed to provide those essentials.