SAP Intelligent Product Recommendation

Recommend the best-fitting product or configuration based on end-customer needs

SAP Intelligent Product Recommendation leverages historical data and machine learning to streamline and simplify the quotation process and customer experience for configurable products. Recommend the best products, default configuration options, price estimate, and more based on customer needs.



Solution Types

Business Essentials


Works With

Screenshot of SAP Intelligent Product Recommendation

Benefits and Features

Enhance sales through improved product personalization

Increase revenue with better product personalization Provide solution recommendations with higher relevance, minimize new sales rep training time, expand in new markets, and increase quote to order conversion rates.

Reduce time to create a configured quote

Recommend the best products and configuration options based on the customer’s needs, price estimate, and other elements, such as lead time, total cost of ownership, and weight.

Reduce inventory carrying cost

Leverage machine learning algorithms to analyze historical sales data and market trends to predict future sales more consistently and reduce sales variability.

Improve time to full productivity of new hires

Reduce the time needed for training on complex product configuration, enabling new hires to work productively earlier and relieve veteran employees as well as increase quote output earlier.

Screenshot of fields of the end-customer needs and requirements
Defining end-customer needs and requirements

Leveraging the latest in SAP AI for manufacturers and distributors of complex products, SAP Intelligent Product Recommendation takes a ‘customer needs-centric’ approach instead of ‘technical parameters-centric’ method.

Data-driven intelligent recommendations

SAP Intelligent Product Recommendation works by leveraging historical data and machine learning to streamline and simplify the quotation process for configurable products, enabling you to recommend the best products based on stated customer needs.

Screenshot of intelligent recommendations with AI capabilities
Screenshot of extraction customer needs from unstructured text
Extract customer needs from unstructured text

The AI capability helps more quickly process end-user requirements that come as unstructured text, such as e-mail and Word files. This AI capability analyzes the text and gives the user hints about required product attributes needed by the end user.

Plans and Pricing

SAP Intelligent Product Recommendation
  • In blocks of 100000 API Calls per year

  • Contract duration between 12 and 9 Month

  • Auto-Renewal

See buying conditions 

Features:

  • Included:

    • Recommend optimal product and configuration based on end-customer needs without requiring a deep technical product and market knowledge.​
    • Enable decision support by predicting commercial attributes to ensure the recommended solution meets customer’s business objectives.
    • Use the purpose-built AI/ML framework with full lifecycle support; just load data, train model, and publish, with no need for a data scientist. ​
    • Leverage generative AI capabilities to extract customer requirements from unstructured text, such as e-mail, Word, and so on.

  • Metric:

    • This product is priced by “API Calls.”
    • An API Call is the communication of an action to or from the Cloud Service to or from another system or technology.
    • This communication occurs through a defined application program interface (API).

  • Payment method:

    • Payment by invoice is supported for all countries. Click on the “Buy now” button to find out if payment by credit card is supported in your country.

  • Supported languages:

    • English and German.

Technical information

Solution Types
  • Business Essentials

Works With
  • SAP Product Configuration

  • SAP CPQ

  • SAP Commerce Cloud

  • SAP Sales Cloud

Category

Sales

Resources

Product one-pager

Visit Website

SAP Intelligent Product Recommendation at Maschinenfabrik Reinhausen

Visit Website

SAP Intelligent Product Recommendation for complex equipment

Watch video

Getting down to business with AI in industry cloud

Watch video

Product one-pager

Visit Website

SAP Intelligent Product Recommendation at Maschinenfabrik Reinhausen

Visit Website

SAP Intelligent Product Recommendation for complex equipment

Watch video

Getting down to business with AI in industry cloud

Watch video

Publisher

SAP
SAP

SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. Our end-to-end suite of applications and services enables our customers to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.