SAP S/4HANA Retail for merchandise management

Connect retail processes across the entire value chain to increase efficiency and improve the end-to-end customer experience.
Sales analytics and status on an order overview page

Increase efficiency and optimize experiences along the customer journey

Deliver exceptional customer experiences based on real-time customer and sales information by connecting and transforming retail processes across the entire value chain.

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Deploy a wide range of SAP S/4HANA capabilities for ERP – from finance, supply chain, and manufacturing to sales and distribution – to transform your business processes with the SAP S/4HANA Retail solution for merchandise management.

  • On-premise, cloud, or hybrid deployment
  • Embedded AI, analytics, and intelligent process automation
  • In-memory database and simplified data model
  • Consumer-grade UX

Key benefits

Increase business efficiency and agility

Understand every aspect of your business and steer your company in real time to adjust rapidly to changing business needs and trends and take advantage of new revenue opportunities.

Empower employees with real time information

Enable store associates and managers to serve customers effectively with up-to-the-minute product and customer information and actionable insights.

Deliver first-class shopping experiences

Foster product availability and offer value-added services to customers with connected processes powered by real-time customer and sales information.

Key features

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In-store operations

  • Stay on top of your business with store manager dashboards and real-time business insights
  • Offer reliable omnichannel store fulfillment with click-and-collect options
  • Drive new levels of customer service with real-time inventory, product look ups, and RFID-enabled stock movements

Customer-centric merchandise management

  • Automate assortment management using self-healing reports
  • Connect to your suppliers effectively with global data synchronization
  • Execute retail offers with consistent omnichannel price and promotion information

Retail supply chain management

  • Manage scarce stock with stock segmentation and supply assignment
  • Process empties stock using full product bill of materials
  • Run a verticalized retail business with manufacturing, wholesale distribution, and store retailing on one platform

Pricing

SAP S/4HANA Cloud for retail merchandise management, private edition
  • In blocks of 1 Flat Fee per year

  • Has prerequisites

See buying conditions 

Features:

  • Metric:

    • This product is priced in blocks of "flat fee". A flat fee refers to a fixed fee for the cloud service.
    • The metric is not time-bound and does not deplete with usage unless otherwise specified.

  • Price upon request:

    • Pricing structure and contract duration details are available on request.

What are analysts saying?

SAP is a named Leader in IDC MarketScape

Find out why SAP is named a Leader in the IDC MarketScape: Worldwide Retail Merchandise Operations Management Solutions 2020–2021 Vendor Assessment.

Technical information

This product is deployed in the cloud and is available as software as a service (SaaS), so you can access your software from any Web browser.

Installation and setup

Follow these setup instructions so you can start running your SAP software quickly and confidently.

Configuration

Optimize the configuration of SAP products with our comprehensive configuration guide.

Integration

Find out how you can integrate SAP products with your existing IT landscape.

Data security

Help protect confidentiality and data integrity.

Business process security

Support compliance with regulatory requirements.

Risk and threat mitigation

Drive continuous improvement across your operations.

Cloud delivery options

Enable a smooth transformation while meeting security and compliance requirements.

Get started

Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.

Services

Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.

Support

Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.